- Conversation Insights
View interaction patterns, dialogue paths, and friction points uncovered via natural-language processing - Intent Insights
Track detected intents, fulfillment rates, and conversational performance across diverse user flows. - Segmentation Chart
Slice user behavior by cohorts—intent types, sentiment, demographics—for targeted analysis. - Session Analysis Chart
Understand session frequency, duration, and activity patterns to optimize user engagement. - Funnel Analysis Chart
Visualize conversion steps, drop-offs, and funnel health in linear formats, highlighting friction hotspots. - User Composition Chart
Explore user demographics, platform distribution, returning vs. new users, and more. - Intent Distribution Chart
See how often each intent occurs, helping identify dominant and emerging user needs. - Retention Analysis Chart
Measure return rates and cohort performance over time to assess engagement and lifecycle value. - Sentiment Analysis Chart
Break down sentiment trends—positive, neutral, negative—in conversations to gauge user satisfaction.