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The Sentiment Analysis Chart shows the emotional tone of user interactions with the AI, helping teams monitor satisfaction, frustration, and risk signals. This chart follows the standard Chart Configuration Pattern, with sentiment-based aggregation.

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What this chart answers

  • Are users generally satisfied or frustrated?
  • How sentiment trends change over time?
  • Which intents correlate with negative sentiment?

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How it works

Sentiment is automatically inferred by Mindlytics and aggregated across events, sessions, or intents.

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Examples

  • Sentiment distribution
    • Pie chart
    • Last 30 days
  • Negative sentiment for a specific intent
    • Shown Intent = CancelSubscription
This chart is especially useful for quality monitoring and customer experience analysis.