> ## Documentation Index
> Fetch the complete documentation index at: https://developer.mindlytics.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Funnel Analysis Chart

> Description of your new file.

The **Funnel Analysis Chart** visualizes how users progress through a defined sequence of steps and where they drop off. It is used to measure conversion, completion, and friction in AI-driven workflows.

This chart follows the standard [**Chart Configuration Pattern**](https://developer.mindlytics.ai/insights/charts/conversation-analysis-copied-1) with ordered steps.

## What this chart answers

* Where do users drop off in a conversational flow?
* How many users complete a task after expressing an intent?
* Which steps introduce the most friction?

## How it works

You define an ordered list of events that represent steps in a flow. Mindlytics computes conversion rates and drop-offs between each step.

## Examples

* **Booking flow conversion**
  * Step 1: `conversation_started`
  * Step 2: `intent_detected (BookAppointment)`
  * Step 3: `slot_selected`
  * Step 4: `booking_confirmed`
* **Support resolution flow**
  * Step 1: `intent_detected`
  * Step 2: `ai_response_sent`
  * Step 3: `issue_resolved`

Use this chart to optimize task success and reduce abandonment.